I have been unable to claim the gift coffees promised through the Nescafe campaign codes at any of the specified locations. If you are running a campaign, Nescafe, you must ensure it is properly managed and reliable. Despite multiple calls to customer service, I have not received any response or resolution. This level of negligence is unacceptable. I will no longer purchase Nescafe products and plan to pursue my legal rights, starting with the Consumer Arbitration Committee and escalating to court if necessary. I demand immediate action to resolve this issue and to honor the promises made in your campaign.
Firstly, I have been purchasing Nescafe products in bulk, often attracted by the various promotional campaigns advertised on the packaging. However, I have repeatedly encountered instances where the promised campaign codes are missing from the packages. This is not only misleading but also frustrati...
I've been having an annoying issue with Nescafe's promotion. They have these codes inside their coffee packets that are supposed to entitle you to rewards, but it's all been a letdown. Instead of delivering the promised goods, they direct you to their "Neapp" dealers. When I approached them, they cl...
I recently bought some Nescafe coffee and tried to enter the codes on the packaging into their app, but it kept telling me they were invalid. This has happened to me twice now, which is very annoying. Why bother with the promotion in the first place if they're going to give out invalid codes? It's n...
I purchased a box of Nescafe 2-in-1 coffee on July 3rd, and the entire batch turned out to be spoiled, as shown in the pictures. The creamer was off. Then, on July 5th, I bought two packs of 10-count Nescafe 2-in-1, and they had the same issue. It's been three days, and we haven't been able to enjoy...
I have been dealing with this complaint for 1.5 months now, and despite calling multiple times, submitting petitions, and clearly explaining my issue, no tangible solution has been offered. I've repeatedly been promised that my grievance would be resolved, yet no actions have been taken. This situat...
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