I did not receive a cash refund for my ticket canceled through Mytrip; instead, they provided me with a code that can only be used on Mytrip—essentially worthless for a single ticket, especially if you buy a low-cost ticket, as your money is wasted. Although I appealed this decision, they informed me that I would either not receive any money or would only get the code, so I had no choice but to accept it. However, when I tried to use the code, I received a message stating that it was invalid. The flexible ticket I purchased for 15-20% more was completely useless.
I request that this issue be resolved. Their website clearly states that cash refunds are available, but the application only offers promotional codes instead.
I canceled my plane tickets worth ₺22,000 on Mytrip.com, order number 1050-346-549. I had purchased the tickets with their so-called "cancellation guarantee." However, instead of receiving a full refund, I was shocked to see ₺5,000 deducted from the total, and the remaining amount was issued as a co...
The claims that Mytrip is cheaper than other places and that they care about customers are completely false. We purchased two airplane tickets from Mytrip but were unable to use them. I didn't even check in for the unused tickets. When I call, they just say they've forwarded my concern to the releva...
I purchased a refundable flight ticket through Mytrip.com, expecting a smooth experience. After canceling my reservation, I received an email saying I would be issued a voucher equal to the value of my canceled ticket, which I could use within one year to book another flight on their platform. Despi...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ticket number was issued. I called customer service several times, but they offered no real help—just vague responses and empty reassurances. For the pa...
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
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