The claims that Mytrip is cheaper than other places and that they care about customers are completely false. We purchased two airplane tickets from Mytrip but were unable to use them. I didn't even check in for the unused tickets. When I call, they just say they've forwarded my concern to the relevant department. Then they claim we used the tickets, so we're not eligible for a refund. It's all just to keep our money.
I specifically bought tickets with a refund option, yet they're telling me I can't request a refund. It's absurd. I personally waited 20 minutes to connect with customer service, and the answer I got was so unhelpful - they're not solution-oriented at all. This app is designed solely to take people's money.
I purchased a refundable flight ticket through Mytrip.com, expecting a smooth experience. After canceling my reservation, I received an email saying I would be issued a voucher equal to the value of my canceled ticket, which I could use within one year to book another flight on their platform. Despi...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ticket number was issued. I called customer service several times, but they offered no real help—just vague responses and empty reassurances. For the pa...
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
I had a terrible experience with Mytrip after purchasing a flexible flight ticket from their website. My original flight was scheduled for April 14, but I requested to change it to September 27 (departure) and October 17 (return). They approved the change, sent me a link, and I paid the fare differe...
I purchased a flight to Cyprus through Mytrip.com. When I tried to check in online, none of the codes or numbers provided by Mytrip worked. I attempted multiple times using every detail I was given. When I reached out to their so-called “support,” all I received were automated responses—no real help...
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