During my conversation with a Mytrip customer service representative through their app, I received robotic responses and no attempt was made to solve my problem. The conversation was abruptly ended without asking if I had any other issues. I understand that ISO 10002 might not be a priority for you, but I wanted to change my flight to one day earlier because I mistakenly booked it for the wrong day due to illness. It had been less than an hour since I purchased the ticket, and the flight isn't for another three months. I was a frequent Mytrip customer, but they've lost my business now. You can thank your customer service representative C***** for that.
I just booked a flight through the Mytrip website, only to have the airline cancel it later. While the airline informed me that they would refund my ticket, they said the compensation will be handled by Mytrip. However, my attempts to interact with Mytrip via online chat were unsuccessful. I am con...
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ticket number was issued. I called customer service several times, but they offered no real help—just vague responses and empty reassurances. For the pa...
I bought a ticket for an international flight using the Mytrip app. Unfortunately, an accident in my country has left me with a broken rib, which means I won't be able to fly on the scheduled date. Therefore, I asked for a refund. I reached out to Mytrip through their live chat feature to communicat...
I purchased a ticket from Mytrip on July 2, 2025, and I’ve been extremely dissatisfied with their call center support and overall customer service. Every time I try to resolve an issue, I’m met with unclear explanations in broken Turkish, and the agents simply shift all responsibility to the airline...
I purchased a flight to Cyprus through Mytrip.com. When I tried to check in online, none of the codes or numbers provided by Mytrip worked. I attempted multiple times using every detail I was given. When I reached out to their so-called “support,” all I received were automated responses—no real help...
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