I just booked a flight through the Mytrip website, only to have the airline cancel it later. While the airline informed me that they would refund my ticket, they said the compensation will be handled by Mytrip.
However, my attempts to interact with Mytrip via online chat were unsuccessful. I am continually on hold and unable to make a connection. I urgently require a refund, but I can't seem to find someone to resolve my problems.
To make matters worse, their customer care is restricted to live chat, which is managed by an AI-powered machine rather than a human representative.
It is frustrating to be kept in the dark about the progress of my reimbursement. Mytrip must step up and offer the assistance they promised.
I purchased a flight ticket through Mytrip and expected to receive my ticket number immediately after payment, as is standard practice. However, no ticket number was issued. I called customer service several times, but they offered no real help—just vague responses and empty reassurances. For the pa...
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
I bought a ticket for an international flight using the Mytrip app. Unfortunately, an accident in my country has left me with a broken rib, which means I won't be able to fly on the scheduled date. Therefore, I asked for a refund. I reached out to Mytrip through their live chat feature to communicat...
I contacted Mytrip.com’s live chat for assistance, only to learn that the support team isn’t even part of the company. This shocking revelation explains why they are incapable of resolving any issues. The responses were slow, unhelpful, and dismissive, leaving me frustrated and stuck without a solut...
I purchased a refundable flight ticket through Mytrip.com, expecting a smooth experience. After canceling my reservation, I received an email saying I would be issued a voucher equal to the value of my canceled ticket, which I could use within one year to book another flight on their platform. Despi...
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