I placed an order for a customized necklace from MYKA on December 22, 2023, as a New Year's gift for my wife. It was our first New Year celebration together, so I splurged a bit on a fancy necklace. My wife absolutely loved the necklace and wore it with joy. However, in the past few days, we've encountered some quality issues. Despite only wearing it for 1.5 months, the necklace has started to darken, tarnishing its appearance. Additionally, one of the gemstones has become loose, causing concern that it might fall off. It looked so elegant and sturdy on the website, yet now we're facing these problems. I reached out to them by email to inform them about the problem, and they asked me to send back the item so they could look into it. I will return it, but these annoying problems should have been avoided from the start. I suspect that the images on their website may be deceptive.
I had a necklace engraved with my spouse's name from MYKA for her birthday. Just one day prior to her birthday, they duly delivered the package. My wife's birthday present was beautiful, however, we were shocked to see a spelling error when she opened it. I got in touch with customer support right a...
On January 22, 2024, I ordered a custom bracelet from MYKA as a gift for my daughter. The bracelet, which cost me a total of $178, was supposed to be delivered to my address on January 25th. I diligently tracked the shipping status daily using the tracking number provided. However, on the day of del...
Just two weeks ago, I purchased a lovely piece of jewelry from MYKA for myself—a personalized bracelet that I hoped would bring me luck. However, upon opening the package, I realized they had sent the wrong piece of jewelry. How could they make such a mistake? It's truly baffling and incredibly frus...
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