On January 15, 2026, while reviewing my bank account transactions, I noticed that an unauthorized charge of $30 had been made to the credit card linked to my My IQ account, without my knowledge or consent. I did not approve this transaction in any way, and I did not initiate any purchase or subscription through My IQ. As soon as I discovered the charge, I contacted my bank; my cards were canceled for security reasons, and I was informed that replacement cards would be issued. On the same day, I also contacted My IQ by email to report the unauthorized charge, but I have not received any response so far. I request that the unauthorized $30 charge be refunded to my card as soon as possible. In addition, for security reasons, I request that all my personal data on the My IQ website and any subscriptions linked to my account be completely deleted. I ask that this matter be investigated urgently and that I be provided with written confirmation and clear information regarding the outcome.
Last week, I purchased a one-time test on My IQ and paid approximately $2. Other than this single purchase, I did not request or approve any membership, subscription, or recurring payment. However, today—around 1:00 a.m. on December 15, 2025—I noticed that $29.99 was charged to my QNB Finansbank cre...
On November 25 at around 9:23 PM, I purchased only a single IQ test from the website myiq and completed the payment solely for that test. I did not give any consent to start a membership, subscription, or recurring payment. I simply purchased the test and completed the transaction. However, it appe...
I am writing regarding unauthorized charges taken by the My IQ mobile app through their website. On January 7, 2026, I was charged $44.99 for a subscription that I did not want. I previously canceled this subscription twice, yet the payment is still being taken from my account, and I only noticed it...
An unauthorized charge of $33 was made to my credit card on 22.11.2025 through a website called “Myıq,” which offers IQ tests. I only accessed the sit...
On December 2, 2025, I made a one-time trial payment on a site called My IQ using two different email addresses—but only one of my bank accounts. I completed this payment through my Halkbank account. Although my intention was only to try the service once, $30 was withdrawn twice from my account with...
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