On March 5, 2026, at 03:22 AM, I noticed that an amount of approximately $30 was charged from my Ziraat Bank card ending in 5005 by a website called myiq.com without my knowledge or consent. I had only made a small one-time payment on this site to view my test results. Other than that, I did not start any membership or authorize any recurring payments. Therefore, I consider this unauthorized charge to be unlawful and completely unjust.
As soon as I noticed the issue, I contacted Ziraat Bank and was informed that a case had been created under reference number 26080968. However, so far, no clear explanation has been provided regarding the charge, nor has a definitive resolution been offered. The transaction appears directly as a charge in my account activity.
I also tried to contact myiq.com via email, but I have not received any response. Due to this unauthorized transaction involving both the bank and myiq.com, I have suffered a financial loss.
I request that the full amount of $30 be refunded to my account, that any memberships or payment authorizations created in my name through myiq.com be immediately canceled, and that all necessary security measures be taken to prevent such unauthorized charges from happening again.
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