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Gökay is very satisfied with the result
Resolved

Myiq Charged My Card Without Consent After $1 One-Time Purchase

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Gökay
January 13, 7:18 pm
102

I made a one-time payment of $1 through Myiq for a single report lookup. During this process, there was no clear or explicit information stating that a subscription was being sold to me. As I later discovered, the subscription information was hidden somewhere in the user agreement in small, barely noticeable text, and the company is now claiming that their actions are justified based on this.

On January 13, 2026, at 5:48 PM, an unauthorized charge of $32 was made to my QNB Finansbank card without my knowledge or approval. On the same day, two additional charge attempts were made, but those transactions were declined by the bank. As a security measure, both my mobile banking access and my card have now been blocked.

After noticing these transactions, I logged into the website and canceled this so-called subscription, which I was not even aware existed. I also contacted the company by email and filed a complaint regarding the unauthorized charge. Despite this, I believe this situation clearly involves deceptive practices, where a one-time service is presented as such but is actually used to initiate a subscription.

My request to Myiq is that this subscription—started without my knowledge or consent—be canceled retroactively from the very beginning and that all charges be fully refunded, including the $32 withdrawn from my card. Otherwise, I will consider pursuing legal action and, if necessary, participating in collective legal proceedings.

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