4
Eylül is satisfied with the result
Resolved

I Face Unauthorized €29.99 Charge From Myıq After Paying €1 for Test Result

Eylül
October 20, 12:48 am
10
Eylül's Thank You Message
“Refunded”

On October 11, 2025, I paid €1 on the Myıq platform just to see the result of a single test. I never started a subscription, nor was I shown any membership agreement, additional fee notice, or confirmation box. However, shortly after viewing the test result, an unauthorized charge of €29.99 was deducted from my account.

During this process, I wasn’t informed in any way, nor did I receive any warning that a subscription had been initiated. After the payment, I tried to reach Myıq customer service by email, but I only received automated bot responses, and my issue was never resolved.

I willingly paid €1 to view my test result, but I absolutely do not consent to the unauthorized withdrawal of €29.99. I demand that this amount be refunded to my account immediately and that no subscription be started without my approval. Otherwise, I will take legal action.

i-face-unauthorized-2999-charge-from-myiq-after-paying-1-for-test-result-1.jpg
Eylül
October 22, 6:39 pm

The return process has finally been initiated, thank you.

Eylül
October 22, 6:41 pm

Refunded

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