On October 27, 2025, I purchased an analysis package through the Myiq website and paid $1 during checkout. There was no mention of any additional charges or notifications at that time. However, today I discovered that $36 was withdrawn from my bank account without my consent or prior notice.
This situation has caused significant inconvenience and concern, especially since the payment was made with my bank card. I have tried to contact Myiq customer service, but I have not been able to reach anyone. This is the first time I’ve encountered such an issue.
I am requesting an immediate refund of the unauthorized charge and a cancellation of my membership. I also expect to be promptly informed about the steps being taken to resolve this matter and prevent further unauthorized transactions.
Myiq’s website stated that the IQ test required a one-time payment. Trusting this information, I went to the site and made the payment from my account. However, on November 29, 2025, another $29 was withdrawn from my account without my knowledge or consent. I paid with my debit card, and after this...
On September 27, 2025, I paid $1 on Myıq’s official website to take a one-time test. I did not purchase any plan or subscription, and there was no notification indicating that a subscription would start. However, on November 1, I noticed on my Garanti Bank statement that $33 had been withdrawn by My...
On October 17, 2025, I completed an IQ test on the Myiq website for a small fee. Without my consent, a membership was created in my name. On October 24, 2025, 35 USD was withdrawn from my İş Bankası Visa card ending in 3312, without my authorization. I contacted both Myiq and my bank, but no resolu...
On October 2, I made a $1 payment on Myiq’s website to take a one-time test. I did not purchase any package or subscription, and I received no information about a subscription either before or after the payment. Despite this, on November 23, I discovered that $34 had been charged to my Enpara Bank c...
On November 5, 2025, I discovered that $17 had been charged to my credit card by MyIQ, even though I never started any subscription with them. About six months ago, I ran a one-time test and entered my card details into the system, but I did not activate any membership or recurring plan. The transac...
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