I am writing regarding an unwanted subscription with MyiQ that I was not aware I had. On 11 January 2026, I noticed a charge of €24.99 on my PayPal/credit card account for MyiQ, even though I never knowingly subscribed to a paid plan. On 4 January 2026, I only took a test for $1, and at no point was it clearly communicated to me that this would result in an ongoing subscription or a recurring payment. I did not receive any clear notification or confirmation that I was entering into a subscription contract after this test. When I discovered the €24.99 charge, I attempted to resolve the issue. I tried sending emails to [email protected], but the email address did not work, and I did not receive any response. I then cancelled the subscription via the app, where it was stated that I would receive an email confirming the cancellation, but I never received any such confirmation. I am using MyiQ from the Netherlands, and I consider this situation unacceptable, as I did not knowingly agree to this subscription and could not reach support through the provided email address. I request the immediate cancellation of any existing subscription linked to my account and a full refund of the €24.99 that was charged to me, as I was not properly informed or aware of this subscription. I kindly ask that you confirm the cancellation in writing and process the refund to the same payment method used for the charge as soon as possible.
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
On 24/08/2025, I completed a test on Myiq.com for 24.99₺, thinking it was a simple one-time payment. Less than a week later, without any notification or approval request, my credit card was charged an additional 30€ for a subscription I never knowingly signed up for. As soon as I realized, I contac...
I am writing to share my negative experience with the website MyIQ.com so that this issue can be resolved and other users can be better informed. On December 4, 2025, I took their online IQ test and at the end was offered my results for a small fee of $0.50. Because the amount was low and it seemed ...
I completed an IQ test with MyIQ for $0.99 and, without my approval, I was then charged a monthly fee of $24.99 on December 3rd, 2025. At no point did I knowingly agree to a $24.99 subscription, and I was not clearly informed that such a charge would be made after the initial $0.99 test. The $24.99 ...
I am writing regarding two unauthorized charges made to my PayPal account by MyIQ.com for the “My IQ Test” service, even though I did not subscribe to any plan. On 10 December 2025, I was charged $19.99, and again on 7 January 2026, another $19.99 was taken without my consent while I was using the s...
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