I took an IQ test on myiq.com, and to see my result, I was asked to pay €0.99, which I accepted. However, without my knowledge, one week later, two separate charges of €29.99 were withdrawn from my account. These payments were made on October 5 at 11:07 a.m. and 12:12 p.m. using my personal bank card. I was told that my membership had been canceled and that a refund would be issued, but only one of the two charges was refunded. Additionally, the €5 transaction fees deducted from both payments were not refunded.
During my correspondence with customer service, I received contradictory responses — one message stated that they would handle the refund, while another said they would not process it. Moreover, the payments were processed through Azerbaijan.
I request a full refund of all charges, including both €29.99 payments and the €5 transaction fees. I have screenshots and bank receipts available and can share them upon request.
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite this, MyIQ went on to charge a second €0.50 and an additional €29.99 without my permission on my credit card today. I did not receive any service in return for these extra amounts ...
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On September 26, 2025, I paid 1.20 USD on the myiq.com website to receive my IQ test results. However, without any prior notice or my consent, a membership was created in my name. Then, on October 15, 2025, an unauthorized charge of 29.99 EUR was withdrawn from my Garanti Bank virtual card. I never ...
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