I canceled my Mubi subscription at the end of May, yet I recently discovered that I have been charged for the last four months despite the cancellation. It’s frustrating that this issue went unnoticed for so long, and I’m still waiting for a response to my complaint. I’m surprised to see that this is a common problem with Mubi. How long would these charges have continued if I hadn’t noticed? I’m still waiting for my issue to be resolved and for the overcharged fees to be refunded. Mubi, you need to address this recurring issue and ensure it doesn't happen again!
I canceled my MUBI trial membership in January, well before the trial period ended. However, in March, I was shocked to discover that a subscription fee was charged to my card. When I logged into the MUBI website to investigate, I saw that there was no active membership linked to my account. This i...
I canceled my MUBI subscription on March 18, 2025, and assumed everything was finalized. However, to my shock, I discovered that in April, MUBI charged my account not once, but twice—two unauthorized transactions in a single month. Even worse, despite these charges, my MUBI membership has remained ...
I signed up for Mubi’s 7-day free trial and canceled my membership on the same day to ensure I wouldn’t be charged. Despite having no active subscription, I was still charged. I don’t understand on what basis this deduction was made, and it’s disappointing that Mubi doesn’t seem to have a system in ...
I have been billed by Mubi for a significant period of time; however, the subscription details were not clearly stated on the website. When I attempted to cancel my subscription, the only available option was to "renew" my subscription, which led to a payment of 11.99 EUR. Essentially, two issues oc...
Comments