I previously canceled my MUBI subscription, but just recently discovered by chance that the platform has been charging my account 169₺ every month for quite some time. I was completely unaware, and this has gone on without any notification or confirmation.
When I tried to log back into my account to cancel the subscription again and stop the payments, I encountered another problem—the system won’t send the confirmation code to my email, making it impossible to access the account or cancel the billing myself. I feel completely trapped in a subscription I no longer use and can't manage.
I canceled my MUBI subscription, but despite that, the platform charged my saved card again without my consent. What’s even worse is that it redirects me back to the cancellation screen as if the process was never completed. This is completely unacceptable. They are renewing a subscription I don’t ...
I've been aware that mubi.com has been automatically debiting ₺169 from my credit card each month. However, I do not use their platform at all. When I attempted to log in to the website using my current email address and phone number, which I use regularly, I received a message stating that no accou...
I canceled my MUBI subscription back in February 2025, yet the platform has charged me 169₺ in both March and April without my knowledge or consent. I currently have no active membership, and these charges are completely unjustified. I demand that the unauthorized payments be refunded immediately a...
I signed up for MUBI’s 3-month promotional plan for ₺30, but before the plan expired, I canceled my subscription and deactivated my account. I made sure everything was properly closed. Yet, despite this, I recently noticed that ₺169 was withdrawn from my account—without my consent and for an account...
Since November 2022, I've been aware that mubi.com has been automatically debiting 49.99 TL from my credit card on the 19th or 21st of each month between the 19th and 21st. However, as a member of their community, I do not use their platform. When I attempted to log in to the website using my curren...
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