I canceled my MUBI subscription back in February 2025, yet the platform has charged me 169₺ in both March and April without my knowledge or consent. I currently have no active membership, and these charges are completely unjustified.
I demand that the unauthorized payments be refunded immediately and that my credit card information be permanently deleted from your system. This isn’t just a one-time glitch—based on what I’ve seen online, many users have experienced the same issue, and it’s damaging your credibility in Turkey.
MUBI, this needs to be resolved right away. If you care about customer trust, stop charging canceled accounts and allow users to fully manage their billing information. This recurring problem reflects very poorly on your platform.
I canceled my MUBI subscription, but despite that, the platform charged my saved card again without my consent. What’s even worse is that it redirects me back to the cancellation screen as if the process was never completed. This is completely unacceptable. They are renewing a subscription I don’t ...
I signed up for MUBI’s 3-month promotional plan for ₺30, but before the plan expired, I canceled my subscription and deactivated my account. I made sure everything was properly closed. Yet, despite this, I recently noticed that ₺169 was withdrawn from my account—without my consent and for an account...
I canceled my MUBI subscription on March 18, 2025, and assumed everything was finalized. However, to my shock, I discovered that in April, MUBI charged my account not once, but twice—two unauthorized transactions in a single month. Even worse, despite these charges, my MUBI membership has remained ...
I've been aware that mubi.com has been automatically debiting ₺169 from my credit card each month. However, I do not use their platform at all. When I attempted to log in to the website using my current email address and phone number, which I use regularly, I received a message stating that no accou...
I previously canceled my MUBI subscription, but just recently discovered by chance that the platform has been charging my account 169₺ every month for quite some time. I was completely unaware, and this has gone on without any notification or confirmation. When I tried to log back into my account t...
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