I sent my MSI laptop for warranty repair, but it was returned to me labeled as "unrepairable" with instructions to send it to the main service center. To make matters worse, Aras Kargo charged me a ₺670 shipping fee upon delivery.
This situation seems highly unreasonable. Why should I be responsible for such a high shipping cost when the device is under warranty? Additionally, since it’s the weekend, I cannot contact support to resolve this issue. I expect MSI to address this problem immediately by covering the shipping fee and providing a clear solution for repairing or replacing my laptop. This experience is both frustrating and unacceptable.
My 3-year-old MSI Modern 14i Notebook unexpectedly stopped working despite no liquid damage, malware, or any user-related issue. It simply shut down and won't turn on again. To make matters worse, MSI's technical service is demanding a ₺900 fee just for damage assessment without offering any solutio...
After receiving my HP RTL8852AE model computer back from repair, it was delivered to me through Aras Kargo, but the screen was broken upon delivery. The repair company had sent me a photo showing the device in perfect condition before handing it over to the courier, proving that it was shipped witho...
I sent my Huawei device to the Trabzon service center for repairs using their free shipping option. After inspecting the device, they quoted me around 4,000 TL for a repair on a 6-year-old phone. While I understand repair costs, this price seemed excessively high, so I declined their offer. The serv...
Hey, today (May 9, 2023) I took my MSI laptop to the authorized service center called Servis Point. I had some issues with overheating, performance, and battery life, even though the warranty is still valid. So, around 15 minutes after I gave the product to this employee named T****, he called me an...
I sent my MSI Cyborg 15 A12VF laptop to MSI Turkey’s authorized service due to severe overheating problems. The service team claimed to have conducted general and performance tests, stating no issues were detected, and returned the device. However, since receiving my laptop, it has shut down twice u...
Comments