MSI Laptop Returned as "Unrepairable" with Shipping Fee

Atakan
MSI
28

I sent my MSI laptop for warranty repair, but it was returned to me labeled as "unrepairable" with instructions to send it to the main service center. To make matters worse, Aras Kargo charged me a ₺670 shipping fee upon delivery.

This situation seems highly unreasonable. Why should I be responsible for such a high shipping cost when the device is under warranty? Additionally, since it’s the weekend, I cannot contact support to resolve this issue. I expect MSI to address this problem immediately by covering the shipping fee and providing a clear solution for repairing or replacing my laptop. This experience is both frustrating and unacceptable.

Comments

Similar Complaints

MSI Modern 14 Notebook Stopped Working After Warranty Expired

Ulaş
MSI
51

My 3-year-old MSI Modern 14i Notebook unexpectedly stopped working despite no liquid damage, malware, or any user-relate...

My HP RTL8852AE Computer Was Delivered to Me With a Broken Screen

Şevval
Aras Kargo
36

After receiving my HP RTL8852AE model computer back from repair, it was delivered to me through Aras Kargo, but the scre...

My HP RTL8852AE Computer Was Delivered to Me With a Broken Screen

Outrageous Repair Costs and Unfair Shipping Charges at Huawei Service

Muhterem
Huawei
33

I sent my Huawei device to the Trabzon service center for repairs using their free shipping option. After inspecting the...

MSI Cyborg 15 A12VF Overheating Issue Unresolved After Service

Sena
MSI
196

I sent my MSI Cyborg 15 A12VF laptop to MSI Turkey’s authorized service due to severe overheating problems. The service ...

My MSI Raider 18 HX Laptop Has a Loose Charging Port After Just 1 Month

Kadir
MSI
39

I purchased the MSI Raider 18 HX AL laptop for ₺280,000, expecting top-tier performance and build quality. Unfortunately...