I sent my MSI Cyborg 15 A12VF laptop to MSI Turkey’s authorized service due to severe overheating problems. The service team claimed to have conducted general and performance tests, stating no issues were detected, and returned the device. However, since receiving my laptop, it has shut down twice unexpectedly and no longer functions without being plugged into the charger.
I purchased this laptop on November 24, 2023, and it hasn’t even been a year. Until 15 days ago, there were no overheating or noise issues. Now, the device runs extremely loud and overheats constantly.
MSI must address these unresolved issues immediately. I expect proper diagnostics and a permanent solution, as this level of service is unacceptable.
I purchased an MSI Cyborg 15 A13V laptop on October 16, 2024, but its battery only lasts 3 hours, even with minimal usage such as video playback and basic tasks. I sent the laptop for service just 11 days after purchase, and it has been sent for repairs three times since. Each time, the service cent...
I purchased an MSI gaming laptop in 2022, and despite playing relatively few games, I am experiencing significant overheating issues. To make matters worse, the MSI Center application, which I need to adjust fan speed and performance settings, constantly crashes and doesn’t function properly. Addin...
Three months ago, I purchased an MSI Cyborg A13V laptop, and today it suddenly developed light leakage. I tried contacting support via email, but the system stated my email couldn’t be recognized. I also called customer service, but no one answered. I paid a significant amount for this device, and ...
I purchased my MSI Bravo 15 C7VFK laptop about 21 months ago, and since the first day, it has had a recurring issue: when starting up, the device shuts down on its own 3–4 times, then boots only after showing the automatic repair screen. This problem occurs especially when the device is not plugged ...
I purchased an MSI Cyborg 15 A13VF-893XTR laptop. I completed all setup and configurations perfectly, and I use only licensed software and applications. However, since the very beginning, the computer has been randomly shutting down on its own from time to time. At first, I thought this might be a c...
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