MoneyPay delayed my withdrawal for days, how can I speed up the process and get my money?

I submitted a request form along with my identity information to request a refund for my money, but they still haven’t been able to help. You keep saying “just call us,” and I do, but there’s never a solution. Every time I call, I’m either put on hold for too long or told that the issue will be esca...

Good morning! I am a MoneyPay user, and I urgently require a complete report of all transactions on my account from the last 48 hours. This information is crucial for me as I'm facing an issue with Binance, and without these details, I can't progress or clearly explain my situation. I’ve already con...

On December 23, 2024, I ordered a meal from Migros, but the order was later canceled. Despite three weeks passing, the payment has still not been refunded to my account. It seems that the immense profits Migros earns are not enough, as they have now introduced something called MoneyPay, which only a...

The MoneyPay app took ₺10,000 from me and closed my account! I can’t access my money or get in touch with anyone for help! On Saturday, November 30, 2024, I transferred ₺10,000 to my Money Club account to take advantage of a Money campaign, which offered ₺1,000 back after spending ₺10,000. However, ...

After downloading the Money pay application, defining my Pro card and confirming my ID, on 08.07.2023 at 22:50, I received a message saying congratulations, 10 TL has been defined to your Pro card, but for some reason it is not reflected in my balance. Although I have connected to the customer repre...

I've been using the Money Pay app without incident for about a year. However, I recently experienced a payment delay, and the app has been acting strangely since then. It claims to be updating itself since my last payments, but I suspect this is a false claim. I've heard that some users continue to ...

We have diligently paid off our debts on time, allowing us to keep our available credit limit on Moneypay Collendi for nearly four months. Unfortunately, we will be unable to use the credit. Their customer service representatives are clueless and claim that updates are being worked on, but the last ...

Unfortunately, I am unable to use the Money Pay limit feature. Why are you continuing to collect payments if we are unable to make use of the money you've collected? In addition to all of that, you are making the situation a great deal worse. People factor this into their monthly budgets, but all yo...

The payment will update the number for a week. So, they're asking for a three-month invoice for the line, even though I just changed my number 20 days ago. I already sent the invoice and two screenshots from the e-state, but they keep asking for another e-state screenshot. That's so frustrating! Man...

Moneypay does not return my money, although I have notified me many times, I have never seen a positive return to my side, they have called only a few times, they say they will take care of it, they have not been able to return fifty TL for two months, I have not seen another company that is not rel...

I carefully follow the payments in the Money pay account. I forgot my May 15th payment in the rush of the day, I remembered it at 23:23 in the evening and paid it from my wife's card at 23:40. The payment was not credited to my account. I made a phone call, sent a lot of e-mails, etc. Finally, frien...

So far, I haven't been able to get Money Pay to change my phone number, even though I've tried. My debt was put into an administrative collection about two weeks ago, and I sent the documents they asked for right away. They asked me to write them a letter after a week had passed. After waiting an ex...

Recently, I had a problem where my money was held up while I was sending it through the app. I've been waiting for a refund for a month now, but it still hasn't been processed. I tried to call the "Money Pay" customer service number, but all they did was ask me for a receipt from Gmail. Nothing else...