ID:25624380

Locked Out of Money Pay Collendi Shopping Credit

profile
Güney
MoneyPay
July 29, 2023 5:48 pm
451

We have diligently paid off our debts on time, allowing us to keep our available credit limit on Moneypay Collendi for nearly four months. Unfortunately, we will be unable to use the credit. Their customer service representatives are clueless and claim that updates are being worked on, but the last update was four months ago. They will not succeed in their deception, and they should not keep the public in the dark. Either provide simple information or put an end to this charade so that everyone can move on. Thousands of Moneypay users, including myself, have been left in the dark for the past four months. I demand that a clarification and solution be provided as soon as possible.

MoneyPay Logo
MoneyPay
July 31, 2023 11:29 am (1 day after complaint)

Dear Customer, We are enhancing our Ready Limit product to serve you better. You will be able to make purchases with Ready Limit again very soon; you can follow the updates through our app. Thank you for your interest. Wishing you a Happy Day, MoneyPay Customer Experience Team

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.
MoneyPay delayed my withdrawal for days, how can I speed up the process and get my money?
23 Complaints
MoneyPay froze my account suddenly, how can I unlock it and access my balance quickly?
22 Complaints

Similar Complaints

1
Yaren is completely dissatisfied with the result

Money Pay Limitation Issue

profile
Yaren
MoneyPay
June 18, 2023 9:08 pm
466

Unfortunately, I am unable to use the Money Pay limit feature. Why are you continuing to collect payments if we are unable to make use of the money you've collected? In addition to all of that, you are making the situation a great deal worse. People factor this into their monthly budgets, but all yo...

1
Seyit is completely dissatisfied with the result

MoneyPay Ignored My Refund Request - I Still Cant Get My Money Back

profile
Seyit
MoneyPay
May 05, 2025 11:21 pm
63

I submitted a request form along with my identity information to request a refund for my money, but they still haven’t been able to help. You keep saying “just call us,” and I do, but there’s never a solution. Every time I call, I’m either put on hold for too long or told that the issue will be esca...

Report a Similar Issue