On June 6, 2025, I transferred funds from my bank account to my MoneyPay account. Unfortunately, I forgot to include my MoneyPay account number in the description section. I realized the mistake right away and sent the transaction receipt along with a detailed explanation to their support team.
It has now been 7 days, and nothing has been resolved. Despite multiple follow-ups, I keep receiving the same generic responses—“we're working on it” or “we haven’t reached a resolution yet.” Meanwhile, the money has not been credited to my MoneyPay account, nor has it been refunded to my bank.
It’s unacceptable that such a simple issue is taking this long. This lack of transparency and urgency from MoneyPay is extremely disappointing. I demand a prompt resolution and my money returned immediately. Stop stalling and take responsibility!
I submitted a request form along with my identity information to request a refund for my money, but they still haven’t been able to help. You keep saying “just call us,” and I do, but there’s never a solution. Every time I call, I’m either put on hold for too long or told that the issue will be esca...
It has now been over a week since my Payoneer transfer has been marked as “completed,” yet no funds have arrived in my bank account. I’ve checked with my bank multiple times, and it’s clear that the issue lies on Payoneer’s end, not theirs. Despite the system saying the money was deposited, the fund...
Recently, I had a problem where my money was held up while I was sending it through the app. I've been waiting for a refund for a month now, but it still hasn't been processed. I tried to call the "Money Pay" customer service number, but all they did was ask me for a receipt from Gmail. Nothing else...
On February 4, 2025, at 14:09, I requested a withdrawal to my bank account. By 20:30, after calling Midas seven times, my money was still not in my account. The transaction remained stuck on “pending,” and I couldn’t even cancel it. There was no response from anyone at Midas—no updates, no explanat...
Comments