MoboReels Refund, Cancellation and Block Of Any Further Charges
I am writing regarding unauthorized recurring charges being taken from my credit card by MoboReels. On August 10, 2026, I intended to make a one‑time payment, but instead I have been charged $28.99 per week without my approval. So far, two weekly payments of $28.99 have been taken from my credit card in the USA. At no point did I knowingly agree to a recurring weekly subscription, and I was not clearly informed that my payment would turn into an automatic renewal. These charges are therefore not authorized by me as a subscription and have caused me financial inconvenience. I request an immediate refund of the two weeks of unauthorized $28.99 charges, the cancellation of any subscription or membership that may have been created in my name, and the permanent blocking of any future charges to my credit card by MoboReels. I also ask for a written confirmation once these steps have been completed.
Moboreader did not refund my unauthorized charge of $57.98, but at least they cancelled my unauthorized subscription and I won't have to deal with them further!!!
Hi! I’m currently experiencing the same issue and haven’t fully resolved it yet. I contacted MoboReels through *****, but they keep directing me to contact them through the app. The problem is that the subscription doesn’t appear in my MoboReels account, so there’s no cancellation option available. If you’ve already managed to resolve the issue, could you please share how you did it or how you contacted them? I’d really appreciate it.