I purchased a sports bag from Mizuno and wanted to return it, but I couldn’t initiate a return request because the website still shows the item as "in transit", even though I already received it.
I have emailed, messaged, and called Mizuno multiple times, trying to get help. I even dialed their customer service number (0312 326 19 06) over 20 times with no success. For a world-renowned sports brand, their Turkish distributor’s customer service is unacceptable.
After a week of no response, someone finally picked up—only to hang up on me mid-call! This level of unprofessionalism is shocking. Mizuno needs to address this issue immediately and allow me to return my item hassle-free!
I urgently ordered Mizuno shoes for my students, but unfortunately, they sent the wrong size. I called twice to confirm the correct size and color, yet they still made a mistake. After seeing numerous complaints about Mizuno's return and exchange process, I already regret my purchase. Now, when I c...
I ordered a volleyball shoe from Mizuno’s website, and the shipping was fast—I received it quickly and was excited to try it on. However, the moment I put it on, I realized it was too small. I immediately repackaged it and shipped it back on Monday. Now, I’m facing an issue—the website still shows ...
I purchased a pair of Mizuno volleyball shoes, and within just six months, they started splitting open from the sides—completely unacceptable for a premium athletic brand. I returned the shoes to the store I bought them from, and they told me I’d receive a response from the inspection unit via email...
I ordered Mizuno’s most expensive signature volleyball shoes for my daughter, who plays professional volleyball. The day after receiving them, she wore them for her first indoor training session and immediately noticed that the back stitching had come undone. Since she didn’t have a spare pair with ...
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