I purchased a pair of Mizuno volleyball shoes, and within just six months, they started splitting open from the sides—completely unacceptable for a premium athletic brand. I returned the shoes to the store I bought them from, and they told me I’d receive a response from the inspection unit via email within three weeks.
Well, it’s now been five weeks, and I still haven’t received any update. I even called last week to follow up, but I was just told to wait a bit longer. Meanwhile, I’ve had to keep playing in uncomfortable, damaged shoes with no solution in sight.
This is disappointing, especially from a brand known for its performance and quality. I trusted Mizuno, but the lack of communication and urgency is frustrating. I need an answer immediately—either repair, replace, or refund my shoes. Please resolve this promptly.
I ordered Mizuno’s most expensive signature volleyball shoes for my daughter, who plays professional volleyball. The day after receiving them, she wore them for her first indoor training session and immediately noticed that the back stitching had come undone. Since she didn’t have a spare pair with ...
I purchased a pair of Mizuno sports shoes on April 6, 2024, expecting high quality from what was marketed as a top-tier global brand. However, after just 2.5 months of use, both shoes have developed tears, wear, and detachments on the inner sides. When I attempted to request a replacement, I was den...
I ordered Mizuno Morelia Club cleats online, and they came with a 6-month warranty. However, just halfway through that period, the front of the shoe started coming apart despite normal use. I sent the cleats back for a replacement, expecting Mizuno to honor the warranty, but instead, they rejected ...
On March 21, 2023, I purchased a pair of Mizuno Wave Daiichi 7 shoes from your official online store. After only a short period of use, I noticed visible wear on both the inner foam lining and the external Energy cushioning areas. I submitted the shoes for warranty evaluation, and Mizuno acknowledge...
I ordered a volleyball shoe from Mizuno’s website, and the shipping was fast—I received it quickly and was excited to try it on. However, the moment I put it on, I realized it was too small. I immediately repackaged it and shipped it back on Monday. Now, I’m facing an issue—the website still shows ...
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