I ordered Mizuno’s most expensive signature volleyball shoes for my daughter, who plays professional volleyball. The day after receiving them, she wore them for her first indoor training session and immediately noticed that the back stitching had come undone. Since she didn’t have a spare pair with her, she had no choice but to complete a two-hour practice session in defective shoes.
When I contacted Mizuno customer service, they told me to ship the shoes back for inspection, which would take 20-25 days. This is unacceptable! How can a premium product fall apart after just one use, and why does Mizuno refuse to provide an immediate replacement? I am extremely disappointed—I paid top price for quality and reliability, not excuses. Mizuno must take responsibility and offer a proper solution now!
I purchased a pair of Mizuno volleyball shoes, and within just six months, they started splitting open from the sides—completely unacceptable for a premium athletic brand. I returned the shoes to the store I bought them from, and they told me I’d receive a response from the inspection unit via email...
I purchased a pair of Mizuno sports shoes on April 6, 2024, expecting high quality from what was marketed as a top-tier global brand. However, after just 2.5 months of use, both shoes have developed tears, wear, and detachments on the inner sides. When I attempted to request a replacement, I was den...
I ordered Mizuno Morelia Club cleats online, and they came with a 6-month warranty. However, just halfway through that period, the front of the shoe started coming apart despite normal use. I sent the cleats back for a replacement, expecting Mizuno to honor the warranty, but instead, they rejected ...
On March 21, 2023, I purchased a pair of Mizuno Wave Daiichi 7 shoes from your official online store. After only a short period of use, I noticed visible wear on both the inner foam lining and the external Energy cushioning areas. I submitted the shoes for warranty evaluation, and Mizuno acknowledge...
I ordered a volleyball shoe from Mizuno’s website, and the shipping was fast—I received it quickly and was excited to try it on. However, the moment I put it on, I realized it was too small. I immediately repackaged it and shipped it back on Monday. Now, I’m facing an issue—the website still shows ...
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