I purchased a pair of Mizuno Wave Rider running shoes, but the right shoe hurts my heel so much that I can’t even walk properly. I returned the shoes for inspection, but Mizuno claimed there was no defect and sent them back to me without any solution.
However, the problem is clear! The left shoe is misaligned, tilting inward, and is not parallel to the ground—it wobbles when placed on a flat surface. Naturally, this issue is causing pain and leaving marks on my foot.
On top of that, Mizuno's customer service is unresponsive, and reaching them by phone is nearly impossible. If this is not resolved, I will take my case to the Consumer Rights Court.
I bought a pair of Mizuno Monarcida Neo 2 Select cleats (size 44.5) directly from Mizuno’s official website. The size is correct for my foot, and the fit didn’t initially feel too tight. However, after just two matches, my feet were in terrible shape—blisters, pain, and significant discomfort. It’s...
I purchased a pair of Mizuno volleyball shoes, and within just six months, they started splitting open from the sides—completely unacceptable for a premium athletic brand. I returned the shoes to the store I bought them from, and they told me I’d receive a response from the inspection unit via email...
On March 21, 2023, I purchased a pair of Mizuno Wave Daiichi 7 shoes from your official online store. After only a short period of use, I noticed visible wear on both the inner foam lining and the external Energy cushioning areas. I submitted the shoes for warranty evaluation, and Mizuno acknowledge...
I urgently ordered Mizuno shoes for my students, but unfortunately, they sent the wrong size. I called twice to confirm the correct size and color, yet they still made a mistake. After seeing numerous complaints about Mizuno's return and exchange process, I already regret my purchase. Now, when I c...
I purchased a pair of Mizuno sports shoes on April 6, 2024, expecting high quality from what was marketed as a top-tier global brand. However, after just 2.5 months of use, both shoes have developed tears, wear, and detachments on the inner sides. When I attempted to request a replacement, I was den...
Comments