I purchased a Microsoft product on [insert purchase date] for [insert price in ₺ or original currency] with the expectation of smooth access across my devices. However, when I try to log in through my computer, it says my username cannot be found, even though I can still log in through Google on a browser without issues.
The problem became worse after my school account was closed. I contacted Microsoft support, but they redirected me to my school. Unfortunately, my school confirmed that they cannot assist with this matter since the account closure was final and outside their control.
This situation has caused major inconvenience for my personal and academic work. I paid for this Microsoft product, yet I cannot access it on my primary device. This affects both my productivity and my trust in Microsoft’s account management system.
I explicitly request a full resolution—either by reactivating my access or transferring my license to a new personal Microsoft account.
I can no longer access my Xbox account because my Microsoft membership has been locked. As a result, I have lost access to all my saved data and previous purchases. I have submitted recovery requests three times now, providing every requested detail, including the credit card number used for my purc...
Dear Microsoft team, I’m writing to express my frustration with a serious issue I’m facing. I purchased what was marketed as a lifetime Microsoft Office family license years ago. It was supposed to grant unlimited access to Office apps like Word, Excel, and PowerPoint across accounts in the househol...
I am incredibly dissatisfied with Microsoft regarding my Xbox Game Pass PC subscription. On January 18, 2015, I initiated a subscription for ₺209 but canceled it on the very same day. Despite the system showing that a refund has been issued, the money has not yet been returned to my account. It has ...
This letter is written to bring your attention to ongoing and unresolved issues with my Amazon Turkey account, which has persisted for over a year. Despite multiple attempts to address my concerns, I have not received adequate assistance from customer service, leading to significant disappointment. ...
Despite purchasing a new Office 365 license, I am unable to use the program. Every time I attempt to access it, I encounter the same error message, as shown in the attached screenshot. I’ve reached out through emails and phone calls, but I still haven’t received a solution. It’s extremely frustrati...
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