MG service delay

I own a 2023 MG HS Luxury (registered in 2024). All services have been carried out at authorized MG service centers. However, around 65,000 km a serious noise started to come from the engine area. On 16.08.2025, I contacted roadside assistance and the next day took my car to Doğan Trend Basın Ekspre...

My MG HS model vehicle, which I bought from Maslak Çiftkurtlar dealer on 30.12.2023, did not work on 14.01.2024 and I took it to the service. It could not be determined what the malfunction was in the service. Since that date, the same problem has been constantly experienced in my vehicle; the vehic...

I’ve been driving an MG4 Luxury for a year now, and I was told at the time of purchase that the iSmart app would be activated within a month. It’s been over a year, and the app is still unusable. In May, I booked an appointment through their website to have the T-Box device installed, which is requi...

Dear MG Turkey, I scheduled a vehicle oil maintenance appointment through your official website for 10.09.2025. I later learned that the appointment needed to be confirmed, which was not clearly communicated during the booking process. After waiting for 5 business days, I contacted customer service ...

I purchased an MG ZS 1.5 VTI on May 23, 2023, and it has only 3,600 km on it. Despite having its first maintenance at an authorized service center, my car has now developed a serious issue. For the past three days (March 17-19, 2025), every time I shift into reverse, the engine stalls, and I get mu...

I deeply regret buying my 2024 MG vehicle! During the 15,000 km maintenance, an update was performed, and a part burned out in the process. As a result, my car was kept at the service center for several weeks without any resolution. When I finally got it back, the engine warning light started turnin...

I took my MG HS to the Maslak authorized service center due to a battery charging issue. Initially, they charged the battery and told me to monitor it, suggesting a detailed inspection later if the problem persisted. When the issue continued, I scheduled another appointment, and my car was kept in s...

I bought a brand-new MG ZS in November 2023, expecting reliability. Yet, within the first year, I started experiencing serious transmission issues. The car had to be towed to the service center, where they claimed to have fixed it. Soon after, I noticed it leaking oil, and when I checked the dipstic...

In April 2023, I purchased an MG ZS EV from an authorized dealership, but I have faced numerous issues with the vehicle and poor service from both MG and Özkurlar service center. After delivery, I discovered that my car was actually a 2022 model, despite the sales documents stating it was a 2023 mo...

On November 5, 2024, I purchased a brand-new MG ZS EV Luxury 2023 model with 0 km mileage. However, the vehicle’s advertised range and actual performance are completely different, making long-distance travel extremely inconvenient and costly. Upon delivery, with 40% charge, the car displayed a 178 ...

I have been using my MG ZS EV for one year, and I have two major complaints regarding the vehicle's quality and service experience. 1️⃣ Steering Wheel Wear: I have been driving for 20 years, and this is the first time I have ever seen a steering wheel peel off in just one year. This is completely u...