I own a 2023 MG ZS EV, and the vehicle's software has not been updated for nearly three years. Since electric vehicles a...re designed to function as smart, software-driven products that continuously improve over time, I have been unable to benefit from many of the features that should evolve through s
I have owned my MG4 since October 2024, and under an official recall process, the vehicle’s T-Box device is required to ...be replaced. However, despite applying to the authorized MG service center in Konya four separate times since March 2025 for this procedure, I have been turned away every single ti
While driving my MG ZS, the vehicle suddenly displays all warning lights on the dashboard, stops responding to the accel...erator, and becomes unable to move. I took the vehicle to Konya Motorcu authorized service several times regarding this dangerous issue, but each time they claimed they could not p
"Thank you"
I own a 2023 MG HS Luxury (registered in 2024). All services have been carried out at authorized MG service centers. How...ever, around 65,000 km a serious noise started to come from the engine area. On 16.08.2025, I contacted roadside assistance and the next day took my car to Doğan Trend Basın Ekspre
My MG HS model vehicle, which I bought from Maslak Çiftkurtlar dealer on 30.12.2023, did not work on 14.01.2024 and I to...ok it to the service. It could not be determined what the malfunction was in the service. Since that date, the same problem has been constantly experienced in my vehicle; the vehic
I’ve been driving an MG4 Luxury for a year now, and I was told at the time of purchase that the iSmart app would be acti...vated within a month. It’s been over a year, and the app is still unusable. In May, I booked an appointment through their website to have the T-Box device installed, which is requi
Dear MG Turkey, I scheduled a vehicle oil maintenance appointment through your official website for 10.09.2025. I later ...learned that the appointment needed to be confirmed, which was not clearly communicated during the booking process. After waiting for 5 business days, I contacted customer service
I deeply regret buying my 2024 MG vehicle! During the 15,000 km maintenance, an update was performed, and a part burned ...out in the process. As a result, my car was kept at the service center for several weeks without any resolution. When I finally got it back, the engine warning light started turnin
I took my MG HS to the Maslak authorized service center due to a battery charging issue. Initially, they charged the bat...tery and told me to monitor it, suggesting a detailed inspection later if the problem persisted. When the issue continued, I scheduled another appointment, and my car was kept in s
I bought a brand-new MG ZS in November 2023, expecting reliability. Yet, within the first year, I started experiencing s...erious transmission issues. The car had to be towed to the service center, where they claimed to have fixed it. Soon after, I noticed it leaking oil, and when I checked the dipstic
In April 2023, I purchased an MG ZS EV from an authorized dealership, but I have faced numerous issues with the vehicle ...and poor service from both MG and Özkurlar service center. After delivery, I discovered that my car was actually a 2022 model, despite the sales documents stating it was a 2023 mo
On November 5, 2024, I purchased a brand-new MG ZS EV Luxury 2023 model with 0 km mileage. However, the vehicle’s advert...ised range and actual performance are completely different, making long-distance travel extremely inconvenient and costly. Upon delivery, with 40% charge, the car displayed a 178
I have been using my MG ZS EV for one year, and I have two major complaints regarding the vehicle's quality and service ...experience. 1️⃣ Steering Wheel Wear: I have been driving for 20 years, and this is the first time I have ever seen a steering wheel peel off in just one year. This is completely u
