I recently signed up for a new account with MEXC and joined their promotional campaign, which promised a ₺20 bonus after completing the advanced KYC process. The terms were clear—just verify your identity with no additional steps or hidden conditions. I successfully completed the KYC process, but the bonus was never credited to my account.
I waited patiently, thinking maybe it would take some time to appear, but it’s now been several days and nothing has changed. I double-checked that all requirements were fulfilled, and yet, no bonus was issued. I even tried contacting support using my ID 8465***9 but have received no resolution or meaningful update.
This is extremely frustrating and feels misleading. MEXC should honor their campaign promises and immediately credit the ₺20 bonus to my account. If you advertise a reward for new users, you need to deliver on that promise without making users chase you down for it. Please investigate this issue and resolve it promptly.
I find it utterly senseless and frustrating that MEXC Exchange, a cryptocurrency exchange, launched a "special offer for Turkey" with an enticing $20 USD bonus for users who completed the KYC verification process. Being excited about the bonus, I went ahead and completed the verification, expecting ...
I registered on the Mexc exchange and completed the identity verification process without any issues. However, the $20 sign-up bonus promised upon registration has not been credited to my wallet. Although the system shows the bonus as "loaded" under capital flow and I received an email confirming it...
MEXC announced a 20 USDT bonus campaign for Turkish users, promising to distribute the reward the week after the campaign ends. However, the campaign’s end date has been extended repeatedly for the past month and a half, making it seem like this was just a promotional gimmick with no intention of ac...
On September 9, 2025, I deposited 100 USDT into my MEXC exchange account under a promotion that clearly stated I would receive a $200 bonus after meeting the deposit requirement. I followed all the rules and conditions of the campaign exactly as instructed. However, despite completing the process c...
I received a message stating that $5 + $20 in wallet bonuses had been deposited into my account, but there's no such payment reflected in my balance. This is completely unacceptable! It feels like MEXC is sending deceptive notifications, dangling bonuses that never actually materialize in users' wal...