I need to update my phone number and email address on my MEXC Exchange account, but despite trying every possible method, I have not received any assistance.
Currently, I cannot access my registered email or phone number, making it impossible to receive verification codes or secure my account properly. I have reached out for help multiple times, but no one has responded or provided a solution.
I urgently request MEXC support to assist me in updating my contact details so I can regain full access to my account. Please resolve this issue immediately, as it is a serious security concern. I expect a prompt response and resolution!
I am unable to log into my MEXC account because SMS verification codes are not being sent to my phone. My email is correct, and the system recognizes it, but I am completely locked out because I never receive the SMS code needed for verification. I have tried multiple times and waited, yet no code ...
My MEXC account was recently hacked, and the attacker changed both the registered email address and phone number linked to the account. I immediately contacted MEXC support to report the breach and provided all required documentation to verify my identity. Despite doing everything on my end, I have ...
I’m completely locked out of my MEXC exchange account, and the platform’s recovery flow is broken. I forgot my password, so I tried the standard “Forgot Password” link. First it asks for a security verification code, then promises to send a reset link to my registered e-mail—[email protected]*—but noth...
I’m completely locked out of my MEXC crypto-exchange account because the platform refuses to accept my new phone number and the entire recovery flow is buried in confusing, English-only menus. After I updated my mobile line, the SMS verification codes obviously began arriving at the old number, so e...
I’m writing to urgently request help regarding my MEXC account, which was registered using my Gmail address. I had already completed advanced KYC verification for that account, yet now I’m completely locked out. When I try to log in, the system says the account no longer exists, which makes absolute...