Mexc exchange listed a token that I had in my wallet. I created a wallet for this token on Mexc and transferred it after the bridging process, but it didn't reach my Mexc wallet. I requested a refund, and they asked me for $50 for the process. Despite making the payment within the same hour, the process was delayed, and customer support was unhelpful.
The exchange stated that if the transaction was canceled, they wouldn't refund the payment. During this period, while the token in question gained value, I couldn't trade, and I also paid an additional $10 network fee for the transfer.
I incurred a total loss of $110. Currently, the token has depreciated by 95%, and another coin I planned to invest in has increased by 175%. I'm wondering if it would be beneficial to pursue legal action. My goal is to officially prove that this exchange is deceptive.
I am extremely disappointed with the way Mexc is handling my issue. I recently made an online purchase and accidentally sent Tron (TRX) instead of USDT to the provided address. Thankfully, the recipient was honest and returned the Tron to my Mexc account. However, Mexc refuses to credit the refunded...
I invested in two coins on MEXC, and now both have been delisted. The real issue? I can’t transfer them anywhere because no other exchange supports these tokens. When I reached out to MEXC support and asked them to cover my losses or provide a solution, they casually told me to "withdraw to another ...
On August 17, 2025, at 14:55, I transferred 20 AVAX from another crypto account to my Mexc account (ID: 6684**4). The transaction ID was 0x468a51b18dff6468*8245a7f3ce2d1d. Despite several days passing, the AVAX never appeared in my Mexc wallet balance. When I contacted Mexc customer support, I was ...
MEXC Exchange does not care about its users—it seems like they are only here to hold onto people’s money. I mistakenly sent $210 worth of ETH using an unsupported network and realized the error later. This should not be a difficult fix! If they gave me access to the keys, I could recover it myself i...
MEXC has frozen my coins, leaving me unable to transfer or withdraw them. Initially, they announced that the coin would be delisted, so I attempted to move my funds to Gate.io to minimize my losses. However, I was told that transfers were temporarily suspended and that I could withdraw once the deli...
