I bought a round-trip ticket from Ankara to Elazığ for May 2, 2025, with the return scheduled for May 11, 2025, via Obilet. I had to cancel my ticket because of unexpected issues. Unfortunately, from the ₺3114 I paid, I only received a refund of ₺153. I reached out to Obilet, and they got back to me through email, explaining that the problem was due to AJet and that it was up to Ajet to fix it. I believe it's quite unfair to be stuck in this situation without a satisfactory resolution. If a ticket is canceled within the permitted timeframe, the refund policy ought to be reasonable. I expect my refund to be handled properly and my financial loss to be taken seriously. This experience has really caused me to reconsider buying tickets through Obilet in the future.
On January 4, 2025, I bought a flight ticket using the Obilet app for an Ajet flight set for January 7, 2025, from Istanbul Airport to Erzincan Airport. So, on January 6, 2025, I made the choice to cancel my ticket. I reached out to customer service and found out that because the flight date was com...
I purchased a round-trip ticket from AJet for Ankara–Paris in May 2025. However, my flights were canceled multiple times — including flight numbers VF3012, VF3001, VF10, and VF3008. The most recent cancellation happened right before my May 2, 2025 flight, which was moved to May 3 without sufficient ...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account. ...
Hello, the ticket I purchased from Ajet on January 16, 2025, was canceled and refunded without my knowledge. I contacted the call center regarding this issue, but they were of no help. I was told to fill out a feedback form through the website. The response I received to the feedback form was as fol...
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