I Want a Refund for My MentalUP Subscription Purchase

March 16 9:11 AM2

On March 16, 2026, I started a subscription to the MentalUP application through the App Store. On the very same day, I decided to cancel the subscription and request a refund for the approximately $26 that was charged from my account.

I believe there was not enough clear and transparent information provided regarding the pricing and subscription conditions during the purchase process. I did not experience a clear approval or confirmation process related to the fee, and afterward I realized that such a high amount had been charged from my account.

I request that my subscription be canceled and that the approximately $26 payment be refunded to my account as soon as possible. I also kindly ask for the issue to be reviewed carefully and for a clear explanation regarding the transaction to be provided to me.

Comments

Similar Complaints

MentalUP Renewed My Subscription After I Already Canceled It

March 18 8:07 PM2

Even though I canceled my MentalUP subscription in 2025, a new annual membership fee of approximately $9 was charged fro...

I Want a Refund for My Unauthorized MentalUP Renewal Fee

February 11 11:49 PM2

Last year, I purchased a 1-year membership for the MentalUP application. After the membership period ended, I noticed on...

FaceAI Charged Me for a Yearly Subscription Without Clear Warning

May 13 8:56 AM1

Thinking that FaceAI was only offering a free trial version, I entered the mobile application on Tuesday, 05/12/2026, a...

MentalUP App Does Not Open After Annual Subscription Purchase

February 27 2:15 PM1

I purchased a 1-year prepaid subscription for the MentalUP application through the App Store by paying approximately $23...

MentalUP Charged Me Despite Same-Day Subscription Cancellation

December 17, 2024 7:19 PM39

I subscribed to MentalUP and canceled the same day, yet they charged me for an annual membership despite the claim of a ...