Terrance

Terrance

Complaints(1)

5
Resolved

Missing 500 USDT Deposit Despite Successful Blockchain Confirmation

June 15 7:07 PM22

"The issue is resolved. A financial department representative contacted me shortly after I submitted this complaint. They manually verified the Transaction Hash and confirmed the funds reached their wallet. The delay was due to a synchronization error in their payment node. The 500 USDT has been added to my balance. I am closing this ticket."

I am reporting a missing USDT deposit on my 1win account. My account ID is ...