Öznur

Complaints(2)

Turkish Airlines Denied Boarding Despite Early Arrival - Unresolved Complaint and Financial Losses

August 17, 2023 3:51 PM223

We bought three tickets from THY for our friends to go to the airport in Giresun. On the day of the flight, we got to th...e airport an hour before takeoff and used the self-service ticket machine to try to check in. The person at the booth looked up our flight information and told us there were no mor...

Turkish Airlines Flight Check-in Issue and Denied Boarding

Öznur

Turkish Airlines

August 17, 2023 3:40 PM3

I bought tickets from THY with two friends to fly to Giresun airport. On the day of the flight, we arrived at the airpor...t an hour early and tried to check-in at the self-service kiosk. The attendant informed us that there were no available seats on the plane. At this point, there were still about 50...