Hong Kong QuXin IQ Test Unauthorized Charge
I recently discovered an unauthorized charge related to an IQ test from a company called Hong Kong QuXin Technology Limi...ted. On 19/02/2026 at 10:27:02, an amount of RM 26 was deducted from my Touch ’n Go eWallet balance in Malaysia without my clear consent or understanding of any subscription. In th
I am a Touch ‘n Go user and I have noticed a recurring monthly auto-debit on my account from “Hong Kong Quxin” for a subscription that I do not want to continue anymore. These subscription charges have been appearing monthly and the last one was about three months ago. I do not recall clearly authorizing or continuing this subscription and I have not yet been able to cancel it from within the app. I have also not contacted customer service before this, so I am now seeking help through this complaint. I request that the Hong Kong Quxin subscription linked to my Touch ‘n Go account be cancelled and that all future auto-debits be stopped immediately. I would like written confirmation that the subscription has been successfully unsubscribed and that no further deductions related to Hong Kong Quxin will occur from my Touch ‘n Go balance.