Mustafa

Complaints(2)

1

Agoda Took Money Without Permission. No Refund After Cancellation

Mustafa

Agoda

September 5, 2023 10:49 AM250

Hello, I would like to review the Stella Beach Hotel All Inclusive in Alanya Okurcalar through Agoda for room and price ...information. However, without obtaining any approval from me, no price information was provided, and my credit card was charged 16,949.38 Turkish Lira. When I saw that money had be...

1

Unauthorized Deduction and Refund Request for Agoda Booking at Stella Beach Hotel

Mustafa

Agoda

September 5, 2023 10:41 AM31

I wanted to check the room price for Stella Beach Hotel All-Inclusive in Alanya Okurcalar through Agoda, but no price in...formation was displayed without receiving a confirmation, and 16,949.38 Turkish Lira was deducted from my credit card. When I realized the money was deducted, I was shocked and imm...