5
Resolved
Booking.com Charged Me for a Hertz Rental That Was Unavailable
May 8, 2025 9:22 AM85
Dear Booking.com and Hertz Customer Service, I am writing to formally submi...t a complaint regarding a highly disappointing and unacceptable experience
Mehmet
Complaints(2)
1
I Paid 3x More for a Hertz Car Rental from Booking.com and Still Faced Breakdowns
May 8, 2025 9:07 AM48
I made a car rental reservation through Booking.com with Hertz, scheduled to pick up the vehicle at Basel Airport. I arr...ived two hours early, only to be told by Hertz that no cars were available. Despite my confirmed reservation, they offered me a different vehicle—but only if I paid three times the
