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Samsung Refused to Replace My Overheating S24 Plus Due to a Scratch on the Case
I bought a Samsung S24 Plus phone, and it overheats to the point where I can’t even hold it to my ear because it burns. ...I sent it to the service center, and they called me back saying there was a scratch on the case, so they couldn’t replace it. I was shocked. What does a scratch have to do with the
