Enis

Complaints(2)

Lufthansa Left Us Stranded at the Airport

Enis

Lufthansa

November 22, 2024 2:48 AM44

1. Flight Delay and Inadequate Ground Services: Our flight from Tirana to Frankfurt (LH1425), scheduled for 15:40, was d...elayed by an hour and a half. During this time, we were left standing at the gate in the open air for approximately 30 minutes while waiting for a bus. As a result, we were exposed...

1

Lufthansa Travel Review: Missed Flight, Poor Support, and Neglect of Elderly Passengers

Enis

Lufthansa

November 22, 2024 2:37 AM48

I am writing to express my immense dissatisfaction with Lufthansa following a deeply stressful and disappointing travel ...experience during our recent journey. My elderly mother, uncle, and I were traveling from Tirana to Baku via Frankfurt, and the entire process was riddled with issues. Flight Dela...