I returned products with return code 7250018065384319, order number 9533336701, and shipment number 191068374699 via Yurtiçi Kargo. However, Trendyol has suspended my account due to alleged "return abuse" and informed me that, as a result, Mango is unable to process the refund for the products or return them to me, even if they wished to do so. I will be filing a lawsuit for both material and moral damages over this treatment by Trendyol. As the service provider, I demand that they immediately refund the cost of these products. Suspending an account does not justify withholding people’s money and goods. Trendyol has effectively confiscated my items and funds.
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
I've been financially impacted by Trendyol for ₺5,642. Even though I returned the product, my refund was denied. Upon requesting a reevaluation, I was notified that my account had been suspended due to returns, thus halting any future product shipments. After presenting my case to the Consumer Arbit...
I ordered a product from Trendyol, but the wrong item was sent, and the seller is refusing the return without communicating. When I tried to get support from Trendyol, my account was suspended, leaving me with no way to resolve the issue. Despite notifying Trendyol about receiving the incorrect item...
On August 27, 2025, I ordered a coat hanger through Trendyol for ₺149.99 (Order No: 10462187278, Delivery No: 9702815625), to be delivered to Düzce/Akçakoca. My product remained undelivered for 13 days, and when I contacted customer service, I was told a request had been placed for it. However, on S...
I bought shoes from a company called 'Akkuşoğlu Ayakkabı', based in Isparta, which sells through Trendyol, using my bank card with the order number 9912780062. Although it has been over a week since the invoice was issued, no transaction regarding the shoes is visible and the shipping information is...
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