Aykut

Verified

Member since December 2015

Complaints

Zara Misled Me by Falsely Marking My Order as In Transit and Then as Returned

December 6, 2024 4:24 PM70

On November 28th, I placed an order for a total of 9 items during the discount campaign on their mobile app. A few days ...later, I received a box containing 4 items. When I checked the tracking panel, it still showed the remaining 5 items as "in transit," so I waited for their delivery until today. Ho...

Supported Complaints

Zara Order Not Delivered on Time and Poor Courier Service

Funda

Zara

December 18, 2024 7:11 PM127

I placed an order with Zara, expecting it to arrive on the promised date, but it still hasn’t been delivered. It’s been ...four days since the package was supposedly out for delivery with Kargoist, and there’s no update. When I contacted the courier company, they spoke to me in a disrespectful and unpr...