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Issue with Immediate Cancellation of Incorrectly Purchased Ticket from Turkish Airlines
November 24, 2023 7:41 PM8
I noticed an error in the ticket I purchased from THY and contacted customer service 15 minutes later. I was instructed ...to immediately create a feedback form and reach out to them again. Over the course of a week, I called 5-6 times to remind them, and each representative created an urgency record.