ahm

ahm

Complaints(1)

5
Resolved

1win App Says "Successful" But My Money Never Arrived!

April 18 2:58 AM175

"Okay, I have to swallow my pride here. 1win did absolutely nothing wrong. Their finance team emailed me the Tron blockchain hash (TxID), proving the $25 was sent to my exact address within minutes.The issue was entirely on my end. I use a major crypto exchange, and I didn't read their fine print: their minimum deposit limit for USDC on the TRC20 network is $50. Because I only sent $25 from 1win, the exchange quarantined my funds off-ledger. I had to deposit another $25 from a different wallet to cross the threshold, and boom, all $50 appeared instantly. The "Successful" status on 1win was completely accurate. Great support for providing the blockchain proof to help me figure it out."

1win App Says "Successful" But My Money Never Arrived!