1
İsa is completely dissatisfied with the result

Melbet Not Processing My Withdrawal – No Response to Emails

profile
February 23, 2025 12:50 pm
252

I requested a withdrawal from Melbet 72 hours ago, but they still haven’t processed it. They asked me to provide documents for verification, yet they won’t even tell me which documents they need. I have emailed them multiple times, but they completely ignore my messages.

This is unacceptable! If verification is required, they should clearly communicate what’s needed instead of making customers wait indefinitely. I demand an immediate response and for my withdrawal to be processed without further delays. Melbet, stop ignoring your users and handle withdrawal requests professionally. Players deserve transparency and access to their rightful winnings—this kind of treatment is unacceptable! Process my payment now!

Progress
Progress

April 02, 2025 12:17 am

I registered on this site and deposited money. I didn't even receive a bonus. I have been unable to withdraw money for 2 months; they keep asking for documents. I send emails, I write on Telegram, I have a balance of 46 thousand TL inside, but they still don't respond to my emails. I call by phone, but the line doesn't connect. This site is not well-intentioned, friends.

February 28, 2025 12:16 pm (4 days after complaint)
March 05, 2025 3:21 pm

What stage is your request at?

İsa
İsa
March 05, 2025 3:37 pm

A document was requested from my account, but no one is responding. I have sent many emails to [email protected] for 15 days, but there is no reply for 15 days.

March 05, 2025 3:58 pm

Did you send a message from the email address linked to your Melbet account?

İsa
İsa
March 05, 2025 4:06 pm

Yes, I've been sending it every day for 15 days, and you're deliberately not responding.

March 05, 2025 6:43 pm

There is no need to send an email to the security service. The customer support service handles withdrawal transactions. Send all the information we mentioned above in a single email to the customer support team.

İsa
İsa
March 05, 2025 7:27 pm

I sent it to him about 10 times, and he doesn't respond either. I don't think you are acting in good faith. At least withdraw from the Turkish market so that people don't suffer more.

March 12, 2025 4:00 pm

What stage is your request at?

İsa
İsa
March 13, 2025 1:04 pm

There is no progress, my emails are not being answered, I am still waiting.

March 13, 2025 1:37 pm

Please send us a screenshot of the last response you received from the support service.

İsa
İsa
March 13, 2025 1:41 pm

No one is responding, not even on Telegram

İsa
İsa
March 13, 2025 1:51 pm

I emailed all your departments, you haven't sent my money for 1 month, there is a block on my account.

March 13, 2025 2:02 pm

You are sending a message to the group email list, but you don't need to do this because the email is being sent to the wrong recipient. Please send a single email explaining your issue to the support service at [email protected] and wait for a response.

İsa
İsa
March 13, 2025 2:02 pm

You are asking for a document, but you haven't said what document you want for a month. Turkish customers are treated as second-class citizens, don't invest money here!

İsa
İsa
March 13, 2025 2:05 pm

I sent an email here too, they are lying, they haven't sent an email since February 25th... [email protected] they don't respond either, they are lying

İsa
İsa
May 12, 2025 11:27 pm

They definitely do not respond. It's been 3 months, I keep sending documents but I don't get any messages from the security department.

May 13, 2025 8:46 am

Please send us a screenshot of the last response you received from the support service.

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