1
Buket is completely dissatisfied with the result

Melbet Won’t Process My Withdrawal – Support Keeps Saying "Pending"

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Buket
March 15, 2025 12:52 pm
76

I requested a withdrawal from Melbet, but I still haven’t received my money. Every time I contact customer support, they simply say "it's pending" and tell me to try again later—but nothing changes.

I have been messaging them since yesterday, yet I keep receiving the same generic responses with no actual solution. I even sent my last week's account transaction history, hoping for a resolution, but I haven’t received any proper response.

Melbet, stop delaying my withdrawal and process my payment immediately! This is not how a trustworthy platform should operate. If this continues, I will stop using Melbet and warn others about the lack of reliability!

March 20, 2025 11:50 am (4 days after complaint)
Buket
Buket
March 20, 2025 12:20 pm

Always the same answers, always the same attitude. Friends, don't believe it. They keep saying the same things, there's no solution to the problem. Don't play on this site. I was able to send money because my account was verified anyway. These are the only things they can say.

March 20, 2025 12:50 pm

We are sorry that you feel upset due to our responses, but we are acting according to the company's rules. You read and accepted these rules before registering on the site.

Buket
Buket
March 20, 2025 12:53 pm

Yes, I trusted and accepted. Despite sending the account transactions you requested from me, and even though I know the name and surname of the person whose IBAN I want the money from my game account to be sent to, your attitude is the same, your purpose is to stall. And the attitude of your customer representatives is rude. You ask for evidence, we send it, and you keep saying it's under review. It's been 9-10 days, the same things every day.

March 28, 2025 10:36 am

Please send us a screenshot of the last response you received from the support service.

Buket
Buket
March 28, 2025 11:02 am

Go ahead. As if you are going to offer a solution, you respond 10 days later.

March 28, 2025 11:45 am
Buket
Buket
March 28, 2025 12:05 pm

A nice political answer. Everyone knows it won't happen. I don't use Melbet anymore anyway. I don't recommend it to anyone. It's enough that you kept me waiting, at least don't send stalling messages.

March 28, 2025 12:16 pm

If you are refusing help, you can close this complaint.

Buket
Buket
March 28, 2025 12:20 pm

I am not refusing. I just know it won't happen. I have been telling you what happened and what should happen since the 11th-12th of the month. Supposedly, payments are made within 24 hours. Several weeks have passed, and still the same answers, the same attitude. I sent my bank account document, and despite saying it hasn't been paid, it's still the same story. If you are trying to help, don't try, do it. That's what you need to do because. What you are doing is fraud. You can't deceive people like this.

March 28, 2025 1:51 pm
Buket
Buket
March 28, 2025 1:53 pm

I'm waiting.

April 03, 2025 11:47 am

What stage is your request at?

Buket
Buket
April 03, 2025 11:49 am

I am still waiting for my money to be deposited. I used Melbet with a reference. I also wrote to the group not to trust. You supposedly will still deposit my money. You keep making excuses. I sent my bank account statements for 1000 TL. I won't say I didn't receive the money I got. Do your duty if you are reliable.

Buket
Buket
April 03, 2025 11:52 am

Ask Hamza Afşar, the person I requested my money from.

April 03, 2025 12:15 pm
Buket
Buket
April 03, 2025 12:20 pm

I haven't been using Melbet since this situation occurred. I also wrote to my group of friends along with screenshots. I wrote to the person I got the reference from as well. They said they hadn't experienced such a thing, but we still made warnings to the groups. You are unreliable. There are no issues when depositing money, but when we want to withdraw the money we won, there are always problems. The issue has been ongoing for almost a month, and it's always no approval, no review, etc. We are waiting to see. Along with me, 4 other people are experiencing the same issue.

April 08, 2025 9:49 am
Buket
Buket
April 08, 2025 9:51 am

Uh huh.

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