On August 27, 2024, I registered for the Meditopia app with a free membership. At the time, it was stated that if I wanted to upgrade, a charge of 80 TL would apply. However, without purchasing any additional service or subscription, my credit card was charged 900 TL in a single transaction.
I immediately contacted Meditopia customer service, but I have not received any response to date. The transaction was processed through Apple, and the email address linked to my account is s*********@gmail.com.**
This charge is both unauthorized and unfair. I demand a full refund of the 900 TL that was wrongly taken from my account and assurance that such charges will not happen again without my consent.
I signed up for the 7-day free trial of Meditopia Premium. However, on **September 10, 2025—only 6 days into the trial—**my account was charged 900 TL. This happened even though the free trial period had not yet ended, and I had not benefited from the premium features during this time. The payment ...
On September 5, 2025, my account was charged 2,900 TL for a Meditopia annual subscription even though I have never used the app. When I tried to cancel my membership through both the app and the website, there was no visible option or section to stop the subscription. I also contacted customer serv...
On August 6, 2024, I downloaded the Meditopia app for its one-week free trial. Before the trial ended, I selected "Yes" to receive a reminder notification, but I never received one. Then, on August 12, 2024, they charged my credit card ₺649 without warning. I noticed the charge the next day and imm...
I wanted to start a Meditopia subscription using a one-month promo code from my bank, so I downloaded the app. However, after installing it, I was only given the option for a one-week free trial. When I selected it, instead of activating a free trial, Meditopia immediately charged me ₺899.99 for a f...
I signed up for a free membership on Meditopia, but before the one-month trial ended, they charged me 899₺ without my permission. As soon as I received the notification, I canceled the subscription within 10 minutes through Google Play Store. I never used the paid features, and I did not authorize ...
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