On August 6, 2024, I downloaded the Meditopia app for its one-week free trial. Before the trial ended, I selected "Yes" to receive a reminder notification, but I never received one. Then, on August 12, 2024, they charged my credit card ₺649 without warning.
I noticed the charge the next day and immediately requested a refund through Apple. In the past, I’ve successfully received refunds for unused subscriptions, but Meditopia rejected my request. I tried two more times, and they denied my refund again.
As a Turkish company, Meditopia is subject to Turkish laws, which grant consumers a 14-day right of withdrawal for distance sales. I never used the app after being charged, and I requested a refund just one day later.
I demand an immediate refund to my card. If this issue isn’t resolved, I will file a complaint with the Consumer Arbitration Board, and Meditopia will be responsible for expert and legal fees. Fix this mistake now!
On August 27, 2024, I registered for the Meditopia app with a free membership. At the time, it was stated that if I wanted to upgrade, a charge of 80 TL would apply. However, without purchasing any additional service or subscription, my credit card was charged 900 TL in a single transaction. I imme...
I wanted to start a Meditopia subscription using a one-month promo code from my bank, so I downloaded the app. However, after installing it, I was only given the option for a one-week free trial. When I selected it, instead of activating a free trial, Meditopia immediately charged me ₺899.99 for a f...
I signed up for the 7-day free trial of Meditopia Premium. However, on **September 10, 2025—only 6 days into the trial—**my account was charged 900 TL. This happened even though the free trial period had not yet ended, and I had not benefited from the premium features during this time. The payment ...
On August 14, 2025, while browsing the Meditopia app for sleep meditations, I accidentally purchased an annual membership. The moment I confirmed the payment, I realized my mistake and immediately canceled the subscription along with the membership. Despite this, ₺439.99 was still withdrawn from my ...
I downloaded the Meditopia app on my Android device and started the one-week free trial. Since I didn’t like the app, I deleted it before the trial ended, assuming that my subscription was canceled. However, today I discovered that ₺899.99 was withdrawn from my Papara card under the label “Meditopi...
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