Unexpected Meditopia charge appeared on my bill, what should I do next?

If an unexpected Meditopia charge appears on your bill, the first step is to verify where it came from (App Store, Google Play or direct web purchase) because subscriptions often auto-renew without clear notices.

Check your purchase history in the Apple App Store or Google Play and cancel any active Meditopia subscription there to stop future billing.

Next, request a refund: for Apple purchases, use Apple’s refund system since Apple controls refunds; for Google Play, you can request a refund within 2 days or send the purchase receipt to [email protected] with a refund request.

If that doesn’t work, file a complaint on Xolvie to raise awareness and pursue a resolution.