On September 5, 2025, my account was charged 2,900 TL for a Meditopia annual subscription even though I have never used the app.
When I tried to cancel my membership through both the app and the website, there was no visible option or section to stop the subscription. I also contacted customer service via email multiple times, but I have not received any response at all.
Even when logging in with my registered email, the platform does not allow me to cancel my membership. This lack of transparency and support has left me frustrated and financially harmed.
My username is S*, and my reference number is y4dv0HmgO. I demand a full refund of 2,900 TL and for my membership to be completely canceled so that I am not charged again in the future.
On August 27, 2024, I registered for the Meditopia app with a free membership. At the time, it was stated that if I wanted to upgrade, a charge of 80 TL would apply. However, without purchasing any additional service or subscription, my credit card was charged 900 TL in a single transaction. I imme...
I signed up for the 7-day free trial of Meditopia Premium. However, on **September 10, 2025—only 6 days into the trial—**my account was charged 900 TL. This happened even though the free trial period had not yet ended, and I had not benefited from the premium features during this time. The payment ...
On August 11, my account was automatically charged ₺300 through the Google Play Store for a Meditopia subscription. However, I do not use the app and I do not want my membership to continue. This is not the first time I’ve had this issue. In the past, I experienced the same problem and received a r...
I downloaded the Meditopia app on my Android device and started the one-week free trial. Since I didn’t like the app, I deleted it before the trial ended, assuming that my subscription was canceled. However, today I discovered that ₺899.99 was withdrawn from my Papara card under the label “Meditopi...
On August 6, 2024, I downloaded the Meditopia app for its one-week free trial. Before the trial ended, I selected "Yes" to receive a reminder notification, but I never received one. Then, on August 12, 2024, they charged my credit card ₺649 without warning. I noticed the charge the next day and imm...
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